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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jean Lewis

February 12, 2025

5  out of  5
rating by Jean Lewis
"I am brand new to State Farm Insurance and, Diana in particular, but I am so glad I came over!!! Excellent Service!!! Attention to detail! Always willing to listen and explain all I need to know. I thought I knew what good service was, but now I know for sure! I cannot recommend State Farm and Diana enough. She saved my life (to exaggerate just a bit) and I will be forever grateful."
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Ana Ferreira

February 7, 2025

5  out of  5
rating by Ana Ferreira
"I have been with State Farm for a while now, and I couldn’t be happier with their service. Their customer support is always helpful, friendly, and quick to respond whenever I have a question or need assistance. The claims process is smooth and hassle-free, and I appreciate the competitive rates they offer. It’s great knowing I can rely on them for my insurance needs. Highly recommend!"
We responded:
"Dear Ana, We’re thankful for your feedback! We appreciate your business and the time you took to post your kind review. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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T Cee

January 27, 2025

5  out of  5
rating by T Cee
"I contacted state farm to pay my insurance bill. Andy assisted me with the payment and provided excellent customer service. He was pleasant and addressed my concerns. He assisted me with applying a discount to lower my payment. Thank you Andy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Garismar Ramirez

January 24, 2025

5  out of  5
rating by Garismar Ramirez
"I’ve had my renters insurance policy with State Farm for about a year now, and I couldn’t be happier with the service. My agent, Diana, has been absolutely amazing! When there was an issue with my policy, she handled it quickly and efficiently, making the whole process stress-free. It’s great knowing I have such a reliable agent who genuinely cares about helping her clients. Highly recommend this State Farm agency and especially Diana for anyone looking for dependable insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sausage King

January 24, 2025

5  out of  5
rating by Sausage King
"Diana was terrific. She was extremely responsive and got me a great price on my auto-policy. Every question was answered professionally and quickly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kyna Payne

January 23, 2025

5  out of  5
rating by Kyna Payne
"Diana was efficient with information needed for my home policy. Answered all my questions which helped making my transition from my prior insurer to the current seamless."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Oscar Joven

January 23, 2025

5  out of  5
rating by Oscar Joven
"Andy did a great job on service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stephen Werner

January 23, 2025

5  out of  5
rating by Stephen Werner
"Mark and Diana are the best! How can you beat a local agent with great pricing and the best customer care. They always pick up the phone when I have an issue or questions. I have referred them to multiple people….. They are not the same old insurance agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jalen Chapman

January 23, 2025

5  out of  5
rating by Jalen Chapman
"Diana a is truly an expert in her field. Working with her personally and for clients of mine, she does amazing work and tremendous customer service. Thank you for everything you’ve done. She’s always available to answer any questions I have and available if clients need help with something."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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alex campos

January 20, 2025

5  out of  5
rating by alex campos
"Highly recommend Tirso from this agency! He helped me with an auto quote and walked me through the entire process until I was satisfied with the payment plan. Very glad I switched from Allstate because this level of customer service is top tier! Looking forward to bundling more in the future!"
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Roberta I

January 20, 2025

5  out of  5
rating by Roberta I
"I’m have bought a home insurance from State Farm with Andy Baten, he made every step of the process easy and customized to my needs. Also, really appreciated his efforts to help in any complication or concerns along the way. I highly recommend them. Thanks Andy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sabrina Bravo

January 13, 2025

5  out of  5
rating by Sabrina Bravo
"Great location! Met with Diana and had a great experience. Answered all my questions and concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Valeria barragan

October 25, 2024

5  out of  5
rating by Valeria barragan
"Diana Quintieri helped me and my boyfriend out today she was super friendly and helpful thanks to state farm for making the process so easy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of josette “jojo” Denis-Mack

josette “jojo” Denis-Mack

October 22, 2024

5  out of  5
rating by josette “jojo” Denis-Mack
"My agent is one of the best agents out there! Mr. Link has gone above and beyond more times than I can count since I’ve been with State Farm. I would recommend State Farm and my agent Mark Link to every friend and family member that I can think of. good work out there, sir!"
We responded:
"Hello Josette, We really appreciate your business and review! Thank you once again for being a loyal client and spreading the word that we want to help folks manage their risk and protect their families from the unexpected whether its life insurance, home insurance or auto insurance - we care about our folks. Best, Mark"
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John Harr

September 13, 2024

5  out of  5
rating by John Harr
"My experience here at State Farm Insuranse has been excellent, they went above and beyond, to help me save on my vehicle insurance. Thank you Diana!"
We responded:
"Hello John, Thank you for your business and kind review! Diana not only offers great savings options on auto insurance, Diana also offers practical advice on life insurance coverage - September is life insurance awareness month and we are busy making sure our customers have the right protection in place for their family. Best, Mark"
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Thomas White

August 26, 2024

5  out of  5
rating by Thomas White
"I have been a State Farm customer for over 40 years. The staff at Mark Link's Agency has always been welcoming to me when I had questions or needs. The last time I was in, they suggested something that might reduce my car insurance. I received a letter from State Farm saying No on this & I forgot about it. Diana didn't take No for an answer, worked with Mark on the appeal, and now I have received @20% discount on one car. Thank you Diana and Thank you Link Insurance Agency."
We responded:
"Dear Mr. White, We thank you for your business and kind words in your review. Forty plus years with State Farm says something about your sense of loyalty and the quality State Farm offers to our customers! I have been an Agent with State Farm for 23 years and worked for an Agent before I started my agency, I have always felt it has been a privilege to represent the Company. Diana and I discussed the concern about your car insurance, and we were able to get a good outcome for you which we were so happy to do. Thank you, Mark"
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Kelia Gaylecoxu

August 23, 2024

5  out of  5
rating by Kelia Gaylecoxu
"Diana is very pleasant,warm and welcoming.the team is outstanding,she explained our policy and the pros and cons with our insurance and life insurance. Will recommend to anyone who is looking to get insurance . State farm in Pelham speak to Diana"
We responded:
"Dear Kelia, Thank you for your review and for visiting our office for your insurance review. Diana enjoys educating our clients about various insurance products and showing our clients the value of peace of mind whether discussing life, auto or home coverage. We appreciate your business very much! "
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Lucy Moya

August 19, 2024

5  out of  5
rating by Lucy Moya
"Excelente atencion y muy agradecida. Gracias Diana"
We responded:
"Gracias Lucy! "
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Ana Ferreira

August 17, 2024

5  out of  5
rating by Ana Ferreira
"State Farm has been our insurance for many years and I am very happy with the service they provide. I just called and Andy figured out ways for me to save money on my car insurances."
We responded:
"Dear Ana, Thank you for taking the time to give us a review. Andy prides himself in taking care of our clients and making sure they walk away with a smile, as Andy's smile is infectious! Andy is presently servicing auto, home and business insurance accounts and is working on his Life and Health insurance licensing - we are excited to see him broaden his horizons! "
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Esperanza Olivo

July 29, 2024

5  out of  5
rating by Esperanza Olivo
"I LOVE this place!! I’m thankful and honored to be under these people”s care. When my car was stolen they took care of me immediately; they made my problem their own by moving quickly to help me get a refund so that I can get another car in such a quick and seamless manner. Also, I love the way they are so responsive every time I have a question or need their help with anything. Thank you all, especially Dan!!!"
We responded:
"Dear Esperanza, Thank you for very much your review, I am happy to hear that you are satisfied with the State Farm claim office and especially praising Dan my office manager. Dan is my longest tenured employee and takes great pride in maintaining a smoothly running office that handles multiple needs of our great clients like you! Dan enjoys all aspects of our business - car insurance, home insurance, business insurance, life insurance - if you have question's he is your man! "
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Ikepo Walker

July 24, 2024

5  out of  5
rating by Ikepo Walker
"Excellent customer service, Andy was personable and he took the time to answer all my questions."
We responded:
"Dear Ikepo, We appreciate your review! Andy is one of the rising stars in the service area of our agency, he is always kind, thorough and courteous when approaching the needs of our clients. Andy is both an English and Spanish speaking representative and handles many clients throughout the day helping our clients with their auto insurance, homeowner insurance, business insurance and billing. Thank you, Mark "
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Danielle Vrahimis

June 25, 2024

5  out of  5
rating by Danielle Vrahimis
"My husband and I always have an excellent experience with Mark Links State Farm Agency for our insurance needs. Their customer service is always prompt, professional, and very helpful in addressing anything we need."
We responded:
"Danielle, Thanks very much for being a loyal customer, we value your business very much! Have a great Fourth with your family! Mark & the team at State Farm Insurance"
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Garnet Matthews

June 18, 2024

5  out of  5
rating by Garnet Matthews
"I was surprised by the Service The agent was so polite and understanding and explainable I love the Service I received today thanks again for helping me out"
We responded:
"Hello Garnet, Don't be surprised - this is the standard in our office, when you came in you had sat down with Diana Q a rising star in my office, Diana enjoys explaining coverage and guides our clients on how to maximize value and understand their car insurance, home insurance or life insurance policies. Thank you, Garnet for your kind words. Best, Mark"
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Manny2Go

May 30, 2024

5  out of  5
rating by Manny2Go
"It’s greatly appreciated the treatment given when quoting and having insured. You guys have the touch notch of the industry. Thank you!"
We responded:
"Dear Manny, We appreciate your business! When we get the opportunity to help a new client with their insurance needs, it is just the beginning of a long-standing relationship built on respect and trust. State Farm is the industry leader and it is a privilege to be your Agent. Thank you, Mark "
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Cee villa

May 14, 2024

5  out of  5
rating by Cee villa
"Replaced my vehicle and decided to keep State Farm as my insurance company. With the new car, the rates went up. Didn’t know where to turn, however, Diana let me in the right direction. She helped me lower my rates with great tips and suggestions. She is a true blessing."
We responded:
"Thank you very much for taking a moment to give Diana a review! Diana prides herself in being a resource for our customers to find sensible solutions for their insurance needs. Diana is licensed in NY and CT for auto, home, commercial and life insurance and is a rising star in our office."